Yoyok Indratmoko

I like to explore alternative solutions to problems and have an open mind about what will work best.
I'm efficient and highly organized. This enables me to be as productive as possible on the job.
I enjoy solving problems and issues, and coming up with solutions in a timely manner.
I define activity plan to get objectives and goals for team

From Sept 2012 – now : working at PT Actavis Indonesia, is a part of Teva Pharmaceutical Industries Ltd. (NYSE and TASE: TEVA).Teva is the world’s largest generic medicines producer , leading global pharmaceutical company that delivers high-quality, patient-centric healthcare solutions used by millions of patients every day. The Company has global headquarters in Israel and administrative headquarters in USA
• April 2022 – Now             : Assoc. Director IT Operations,  IT Operation Lead for South East Asia, Hong Kong, China, Korea  :
• Sept 2012 – March 2022  : Senior Manager IT Operations,  IT Operation Lead for South East Asia and Hong Kong
–    Provide IT cost budget and forecast (Capex & Opex). Ensure that the IT strategy and activities are implemented and rolled out effectively within the approved budget
–    Plan, develop, and implement effective IT system and application to support all divisions and departments in the company.
–    Supporting S o ut h  E as t  A s i a  regional sites which follow to global IT matrix support are:  Indonesia, Singapore, Malaysia, Vietnam, Thailand, Hong Kong , both for Operation site (Plant) and Commercial site.
–    Supporting  merger  and  acquisition  (M&A)  in  the  IT  integration  project,  e.g.:  Watson  pharmaceutical  integration,  Warner  Chilcott pharmaceutical integration, Forest pharmaceutical integration, Allergan integration
– Performing the functions of IT Demand Manager / BRM (Business Relationship Management) and IT services approach:
 Understanding about BRM role, using Global IT’s BRM template questionnaire an task list
 Site visit scheduling to approach the business lead stream, getting feedback from key users what IT can creates value added service in their operations
 Interview with Business Process Owner conjunction with the business process improvement and IT project initiatives
–    Ensure that the IT operation is in compliance with corporate IT standard
–    Lead and control the IT system and network support in order to achieve customer‘s satisfaction
–    Lead, develop and ensure the delivery of IT training to all users in order to leverage user’s computer skill and knowledge
support business operation.
–    To ensure HSE improvements in IT and solutions area
–    ITSM compliance for helpdesk support (handle Service Now application support)
–    IT operation handling and support  :
 application from the global IT : Qumas (Document Management), RAM (Regulatory Asset Management), Cognos Planning, Cognos  Controller, Treasury IT2Net, SharePoint Portal application, Demand Supply Planning, ERP (SAP, JDE, QAD)
 local ERP and in-house application : QAD (MFG/Pro), BI tool
 network services : VPN infrastructure, ATT & Verizon International MPLS backbone, Live Meeting , OCS, VoIP connection with
Avaya gateway
 supporting sales offices / branch offices, develop Field Force Self-Assessment (FFSA) and Sales Force Automation (SFA)
application, mobile applications strategic initiatives, CRM application (Veeva CRM, Veeva Engage, QlikView BI)
–    IT service management platform for user support (ITIL ver. 3) , using Service Now global application
–    IT  project  handling  :  ERP  migration,  interfacing,  data  consolidation,  enterprise  application  architecture,  BI  (business  intelligence)
applications, Mobile applications for SFA & CRM (SalesForce.com , Veeva.com), SCM Warehouse Management
–    Perform IT audit periodically: IT SOX audit compliance (ITGC & SOD)
–    Coordinate and supervise regional IT team

2. From  year  2001  until  30 August  2012  :    working  at    Garudafood  Group  –  (FMCG)  Fast  Moving  Consumer  Goods  Industries  ,  Jakarta
, PT.Garudafood Putra Putri Jaya

• 2010 –  2012 : as Integration and Business Process Head    : Business process standardization and improvement (BPI) all of Garudafood's SBU (Strategic Business Unit), integration between principal and distribution division, (M&A) merger and acquisition project involvement, strategic partner sourcing, Finance Accounting & SOP policy and standardization.
• 2008 –   2010 : as IT   Manager/  Head of  IT    with some Garudafood's SBU (Strategic Business Unit) IT improvement responsibilities, covered areas : Regional MIS -East Region : Pati, Gresik, Sidoarjo, Lombok, Makasar, Banjarmasin   and Regional MIS – West Region : Jakarta, Bogor, Bandung, Lampung, Sukabumi, Pekanbaru. Coordinate and supervised some managers
• 2006 –  2008 : as Regional MIS Mgr. at IT (Information Technology)  Department – with some Garudafood’s SBU (Strategic Business Unit)
covered area : Pati,Gresik, Sidoarjo, Lombok, Makassar (East Regional MIS)

• 2003 –  2006: as IT Dept. Head at IT (Information Technology) Department – Roasted and Coated Peanuts Manufacturer Division, Pati, Jawa
Tengah.

• 2001 –  2003 : as  System Analyst Supervisor  at MIS (Management Information System)  Department – Corporate Head Office, Jakarta. now, as IT (Information Technology) Department
• 2001 – 2003 : as System Analyst Coordinator at SCM/FA Project Team of Garudafood's SBU (Strategic Business Unit) at Distribution Division
- PT Sinarniaga Sejahtera (SNS), Bekasi.

Job description and skill required ;
IT Support & Services, Business Process Support  :
– Proposed system improvement & Business Process recommendation at M&A Project (Merger & Acquisition) to Project Sponsor & Steering Committee : such as new retail business improve with customer loyalty program (member card) integrated with Dashboard (Sales, Marketing, Finance)
– Proposed system improvement & standardized business process to new plant/factory , prepare material training to functional user and BPO (business process owner)
– System improvement & business process standardization support to joint venture company between Garudafood and strategic partners.
– Prepared IT roadmap/blue print for company’s strategic initiatives
– IT Strategic Planning preparation and execution
– Make IT’s KPI (Key Performance Indicator)
– IT as business partner : build Data Warehousing and Business Intelligence Dashboard for management supporting : DSS database analyzing
o (Decision Support System), EIS (Executive Information System)
– Build IT’s human capital readiness :  organization , career path, RTC (replacement table chart) and competency training
– Migrate Database to SQL 2008 : Integration & Analysis Services
– Deploy Intranet Portal and Knowledge Management at overall Plant GF’s Group with Share Point Portal (WSS)
– Enterprise Agreement with PT. Microsoft Indonesia : Licensing & Mutual Relationship Agreement
– Arranging Computerized Information System for Marketing Data Analyze Support
– Being familiar with Operating System : Windows 2000/ 2003 Server R2, W indows 2000 Professional, Windows ME, Windows XP SP2,
Windows 2000/ 2003 Active Directory Infrastructure
– Being familiar with Network Services Setting, such as: DHCP (Dynamic Host Configuration Protocol), IIS (Internet Information Server), DNS Concept (Domain Name Service), Internet Connection Sharing with Wingate / Win Route, Messaging System with Ms. Exchange Server, LCS (Live Communication Server) & Lotus Domino messaging.
– Manage some IBM & Compaq servers  for IT infrastructure services
– Manage some Database Server : SQL Server 2000/ 2005 and Interbase 6.5 Server, Oracle 10g
– Practicing Software for Database Processing/ Programming such as Microsoft Access, Borland Delphi 5.0 Client/Server Suite, Quick Report, Crystal Report, Database InterBase Server 5.6, Ms. SQL Server 2000/ 2005, Sybase Power Designer - Case Tools, Data Warehousing/ OLAP Database.
– VoIP and teleconference implementation (H.323 protocol) with Net meeting software through W ireless LAN,  VoFR implementation through
o Frame Relay infrastructure, Voice over MPLS integrating with PABX infrastructure.
– Maintaining WAN infrastructure (CISCO router, Frame Relay) and Wireless LAN Infrastructure (Access point  802.11g/ 802.11b)
– Empowering User : prepare IT training for user ( e.g. : Ms. Project, Lotus Notes Client, Ms. Office, LCS/ Windows Messenger, Network
o Services, Pivot , OLAP )

IT Project Handling:
– SAP ERP ECC 6 implementation at Garudafood Group
– WMS (Warehouse Management System) selection : OW M (Oracle), Manhattan, High Jump
– Garudafood Dashboard : Business Intelligence Portal (SQL 2008 & Share Point Portal Server)
– Metro Ethernet WAN Infrastructure
– Internet Connection with 10 Mb backbone
– Implement Manufacturing Information System (MiSYS) for Manufacture Division, covered :
IC (Inventory Control), MPS (Master Production Schedule), MRP (Material Requirement Planning), Shop Floor
– Implement SAP FICO Module at Distribution Division of Garudafood Group
– Migration System to Windows 2003 R2 for Federation Network Environment between Manufacture and Distribution Division of Garudafood
Group
– Mail Migration System from Lotus Domino Server to Exchange Server 2003 SP2 and Implement   Ms. Outlook 2003 + LCS   2003 (Live
Communication Server).
– ERP (Enterprise Resources Planning) Software Selection : mapping current business process with ERP Software Product such as: SAP, IFS, JDEdwars, BPCS, Oracle, Accpac.
– Contribute as  System Analyst Coordinator at SCM/FA Project Team of Garudafood's SBU (Strategic Business Unit) at Distribution Division - PT Sinarniaga Sejahtera (SNS) :
 SCM/FA (Supply Chain Management / Finance Accounting) Module Selection for Sales and Distribution, SFA (Sales Force Automation)
application implementation
 Business Process mapping for system improvement
 Planning, Scheduling, Standardization, Critical Point, Key Success Factor
 Documentation, Testing, Implementation, Maintenance
– Contribute for built Corporate IT Blue Print Concept
– Implementing Corporate Messaging System with Lotus Domino Infrastructure and Lotus Domino Designer (Lotus Domino R. 5.0.5), W eb Mail application with Domino Designer (Internet and Intranet connection 
– Prepare project proposal: Wireless LAN and Fiber Optic Implementing for Garudafood Manufacture Division, Pati, Jawa Tengah.
– Design and Implementing Secure Network & Wireless LAN Infrastructure
– ACCPAC Software implementation at Manufacture Division
( Accpac Advantage Series – Corporate Edition : Implementation, Training, Documentation, Customization ).
Accpac’s Module :  General Ledger (GL), Account Receivable (AR), Account Payable (AP), Cash Book, Inventory Control (IC), Purchase
Order (PO), Order Entry (OE), Asset Management
– IT Network Infrastructure ( WAN ) Implementation :

• Metro Ethernet WAN

• Watch Guard Firebox , Kaspersky Anti-Virus deployment

• VPN Gold (Frame Relay) dedicated connection between Corp. Head Office & Manufacture ( Pati, Jawa Tengah – Gresik, Jawa Timur – Bintaro, Jakarta) and
• MPLS (Multi Packet Label Switching) connection between Manufacture and Distribution Division
– VoFR (Voice over Frame Relay) Implementation : VoFR connection with Cisco and PBX & IP PBX Devices.
Additional Capabilities ;
– People Management
– ITIL (IT Infrastructure Library) implementation
– IT services management, Cost Saving Program
– Learning e-Business Concept ; ERP, CRM (Customer Relationship Management).
– Making check list / questioner for Software Selection : ERP Software for Corporate, SCM/FA for Sales and Distribution.
– Know how to arrange Project Team Structure & Member and Scheduling for IT Project preparation ( IT Project Management)
– Being instructor :, provide Windows NT 4 Server Fundamental, Windows 2000/ 2003 Active Directory Infrastructure, Ms. Office 2003, IT Project Management  (PMBOK) workshop with MS. Project 2003

3.  From year 1999 to 2001 :  working at  Soegijapranata Catholic University , Semarang  as  Programming Analyst Head at Computer Center / EDP (PUSKOM) Dept.  ,
Job description and skill required ;
– Handling Electronics Data Processing ( EDP ), Arranging computerized Information System for Academic Purpose
– Improving System with RDBMS (Relational Data Base Management System), being familiar with Client-Server  Concepts , ODBC (Open
Data Base Connectivity and SQL-Link (without ODBC), SQL (Structured Query Language)
– Manage web server  and mail server

1. Information Technology Graduate Program, Magister of Information Technology,  Binus (Bina Nusantara) University, 2010, graduated
2. School of Computer and Information System : STMIK (Sekolah Tinggi Manajemen Informatika dan Komputer) Stikubank, Semarang, in Information
Technology major, 2000, graduated
3. Member of ISACA (Information Systems Audit and Control Association), , CISA certification number: 16132093