wayan wahyuni

Results – focus Spa Manager and operation with drive succeed and develop strong professional teams focus on service and revenue goals, experiences in leadership and administrative oversight and business management

Spa Manager 

Pyramid Continental Hotel Juba 

From 24th January 2021 until 24 March 2022

Implemented new protocol how to provide service with safety guideline during pandemic situation to ensuring both guest and staff are safe. Provide training encouragement to improve working efficiency. Build good relationships with every each guest and help increasing spa and gym membership sales by promoting various attractive promotions collaborate with marketing team, etc.

Spa Manager                                                                                    

Baros Resort Maldives 

From 20th March 2019 – 30th November 2020 

Consistently help managed to increase sales of the year we had achieved this by promotes various interesting spa treatment packages and keep updated monthly promotion and actively promotes direct up sale to in house guest, etc.

Spa Manager

Natya Resort Ubud – Bali

From 7th June 2017 – 31st May 2019

Pre-Opening Team

Involved with pre-opening of the spa, assisted the recruitment process, contacting suppliers and created treatment implementation and promotion provide marketing strategic and action plan, created SOP and guideline, involved with online and offline travel agent, etc.

Spa Manager

Ocean Paradise Resort & Spa Zanzibar, Tanzania                            

From 15th September 2014 – 16th November 2015

Supervise the spa operation and ensuring the spa facilities run smoothly, implemented marketing strategies, provide training encouragement to all teams’ member, etc.

Spa Supervisor & Spa in Charged 

Baraza Resort & Spa Collection Zanzibar, Tanzania

From 20th March 2013 – 14th September 2014 

Supervise the spa operation and ensuring the spa facilities run smoothly, implemented marketing strategies, provide training encouragement to all teams’ member, etc.

Spa Therapist 

Kanuhura Resort, Maldives

From 5th January 2011 – 28th January 2013

Provide consistent professional Spa massage and body treatment compliant with Spa protocol and accepted documentation practices, understanding of all services and products offered. Maintain a constructive attitude towards quality work environment. Actively support Spa services, retailers in addition of Spa programs, promotions and discounts obtainable, etc.

Spa Therapist 

Cocopalm Boduhithi Resort, Maldives

From 18th October 2006 – 28th July 2010

Pre – Opening Team

Provide consistent professional Spa massage and body treatment compliant with Spa protocol and accepted documentation practices, understanding of all services and products offered. Maintain a constructive attitude towards quality work environment. Actively support Spa services, retailers in addition of Spa programs, promotions and discounts obtainable, etc.

Spa Therapist 

Sungate Port Royal Hotel Antalya, Turkey

From 1st May 2005 – 31st October 2005

Pre – Opening Team

Provide consistent professional Spa massage and body treatment compliant with Spa protocol and accepted documentation practices, understanding of all services and products offered. Maintain a constructive attitude towards quality work environment. Actively support Spa services, retailers in addition of Spa programs, promotions and discounts obtainable, etc.                                                                                                                                                                                                                                                 

Spa Therapist 

Bora Bora Villa & Spa Bali, Indonesia

From 4th January 2004 – 24th April 2005

Pre – Opening Team

Provide consistent professional Spa massage and body treatment compliant with Spa protocol and accepted documentation practices, understanding of all services and products offered. Maintain a constructive attitude towards quality work environment. Actively support Spa services, retailers in addition of Spa programs, promotions and discounts obtainable, etc.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

Education

CIBTAC Level 4 Diploma in Spa & Salon Management

The Bali Hotel School

Bali International Spa Institute

Widya Pramana Spa Academy

Senior High School Wiyata Dharma