Syifa Melati

Syifa is a fresh graduate in industrial engineering with a strong foundation in quality management, process optimization, and cost reduction. She has experience in identifying and implementing process improvements that enhance efficiency and yield. She is passionate about applying engineering principles to drive operational excellence and contribute to organizational growth.

Research Intern – PT Pupuk Kujang (December 2023 – June 2024)
 • Collaborated with cross-functional teams to identify and resolve process inefficiencies, resulting in a 80% improvement in knowledge transfer and operational workflows across departments 
• Developed and administered 40 questionnaires based on the APO, APQC, and KMMM Siemens knowledge management maturity model to evaluate the performance of knowledge management implementation
• Analyze data from 115+ sources to pinpoint areas of improvement in knowledge management implementation that lead to increased efficiency in knowledge utilization within the company 
• Developed and implemented process improvement strategies aimed at optimizing the implementation of knowledge management and increasing effectiveness in the utilization of knowledge throughout the company 

Human Capital – PT Antam Tbk (June 2023 – August 2023) 
• Standardized documentation procedures and reduced process-related errors by 15%, ensuring better traceability and compliance with regulatory standards
• Led initiatives to streamline data management processes, cutting data retrieval time by 40% and improving accuracy, which contributed to a smoother operational workflow 
• Collaborated with human resource managers to align people development initiatives with organizational goals on a weekly basis 
• Conducted periodic records audits to result in validation and maintenance of the integrity of 200+ documents

Associate Consultant – MTI Consulting July 2022 – May 2023 
• Conducted in-depth process analysis from 110+ research participants to conduct comprehensive market research, examining similar products, market trends, and consumer behavior to provide precise market recommendations for client's business development 
• Provided recommendations for feature development on client's application based on data analysis and interviews with research participants to enhance customer engagement ahead of schedule 
• Collaborated effectively with internal and external team members in executing consulting projects, resulting in the project being completed one month ahead of schedule 
• Designed risk mitigation strategies for process implementation, reducing potential downtime by 20% and ensuring smooth execution of client projects

Product & Business Development – PT Bank Muamalat Indonesia (August 2023 – Sept 2023)
• Analyzed data to extract key insights using descriptive, multivariate, and univariate Analysis by creating data visualizations to support strategic decision-making 
• Conducted market segment analysis to evaluate existing marketing strategies, identify new market opportunities, and assess campaign effectiveness 
• Develop marketing strategies to expand new market segments, including campaign planning, selecting effective marketing channels, and optimizing pricing and competitive advantage 
• Prepared and delivered compelling PowerPoint presentations to effectively communicate project findings, strategies, and recommendations to stakeholders

Bachelor Degree of Industrial Engineering at Bandung Institut of Technology (ITB)