Steven Waruwu

SEP 2021 – APR 2025 : Full Time Technical Director | Solution Architect

Industry | Customer: Fisheries Company | PT. Biosentral Nutritama Calixindo (Jakarta, Indonesia)

Work Description:

Acted as infrastructure architect and project lead for digital transformation initiatives in national aquaculture programs, working with government and rural stakeholders.

Developed real-time CCTV monitoring systems with live-streaming portals for each government-funded project; implemented secure access control and uptime monitoring.

Led full-cycle domain infrastructure management, migrating domain names from a local suffix (my-id) to global (.com) and national (.co-id) domains, ensuring 99.9% service uptime, SSL continuity, and uninterrupted email delivery.

Managed web and email infrastructure using cPanel, including certificate management, FTP/SFTP access, and cloud hosting optimization.

Migrated backend services from Apache to NGINX, increasing responsiveness and system stability by 75%.

Mentored and trained over 10 rural community teams on IoT-based aquaculture systems under national bioflok programs.

Delivered IT infrastructure support for logistics operations, including secure handling of data for over 10,000 ornamental fish shipments across Asia-Pacific.

Collaborated with teams in procurement, export compliance, and site deployment following enterprise-level IT governance.

JAN/2025 – MAR/2025 : Contract Solution Architect

INDUSTRY | CUSTOMER : Tax Consultant Company | PT. Suka Pajak Konsulting (Jakarta, Indonesia)

WORK DESCRIPTION :

• Act as Solution Architect and design hands-on Implementer using TOGAF Framework
• Architected a segmented IT infrastructure for a financial consultancy firm, deploying multi-zone environments (Public, DMZ, Internal) using pfSense, MikroTik, VLANs, and VMware.
• Built and secured an NGINX-based SFTP file exchange platform, enabling encrypted document workflows for sensitive client tax data.
• Delivered a hybrid backup and disaster recovery solution (NAS + DRaaS), including full documentation, SOPs, and team onboarding.
• Drafted and submitted detailed project costing for hardware, licensing, and cloud resources—approved within 2% margin of proposed budget.
• Ensured seamless transition into production with 100% SLA adherence, post-deployment support, and zero major incidents reported.
• Implemented security hardening measures across firewalls, network segmentation, and server configurations to ensure compliance and protect sensitive data.


DEC/2024 – DEC/2024 : Freelance IT Infrastructure Professional

INDUSTRY | CUSTOMER : Hospitality | Nirvana Life Hotel (Bali, Indonesia)

WORK DESCRIPTION :

• Act as Infrastructure Architect and Infrastructure Engineer
• Deployed cloud-based Active Directory integrated with Google Workspace (SSO) across 80+ devices.
• Managed Windows, macOS, Android, and iOS enrollment with security policy enforcement.
• Developed automated cloud backup solutions and remote troubleshooting systems.
• Created user guides and trained staff, achieving 95% adoption within one week.



SEP/2019 – JAN/2022 : Full Time System Administrator

INDUSTRY | CUSTOMER : Banking | PT. Bank Mayapada International, Tbk. (Jakarta, Indonesia)

WORK DESCRIPTION :

• Managed 131 physical servers, 358 VMs, and 230+ branch servers across multiple banking environments, ensuring security and compliance.
• Led Active Directory migration, Hyper-Converged Infrastructure (HCI) integration, and VMware ESXi virtualization rollout.
• Enforced high-availability systems with 99.8% uptime; conducted regular disaster recovery testing.
• Automated user management with Bash scripting in collaboration with the newly formed IT User Management team; collaborated with IT Security team on SELinux tuning, firewall zoning, and system hardening. Assisted IT Security projects by coordinating periodic PAN testing together with Multipolar.
• Worked closely with IT Data Center team to set up and maintain monitoring tools, ensuring prompt incident response and minimal downtime using SolarWinds and Zabbix.
• Coordinated with IT Audit and Assurance teams to develop operational documentation and support compliance requirements.

Dual Degree, BSc (Hons) in Information Technology (2015-2018)

• Asia Pacific University of Technology & Innovation (Kuala Lumpur, Malaysia)
• Staffordshire University (Staffordshire, UK)

CGPA of 3.3 of 4.0 (Second Class Honours: 1st Division)