Raudotunnaqiyah Raudotunnaqiyah

I am Raudotunnaqiyah, a graduate from Islamic History and Civilization, who always
expands experiences and knowledge. Experienced as Live Chat, strong dedication to
helping customers resolve issues and cultivating a positive image of the company.
Currently I work as Content Moderator, responsible for user-generated content
submitted to an online platform and making sure that items are placed in the right
category and according to user policy. 

Teleperformance, Jakarta

Content Moderator (E-commerce and retail)
May 2023 - Nov 2023
●Moderating more than 1000 content per day; goods name, image, video and product
manual
●Contribute to the company's highest weekly accuracy of 99,5%
●Coordinated with the support team for timely management of content that
violates our policies.
●Ensured legal compliance of content uploaded to the platform.
●Responsible for the development, improvement, and maintenance of standards for
the security of online communities.

State Islamic University Syarif Hidayatullah , Jakarta — Bachelor Degree
Islamic History and Civilization
SEP 2015 - FEB 2021, Jakarta
● Activated at Islamic History and Civilization Department Student Association as
Research and Development on 2016-2017 (Planned Forum Group Discussion; 1-2 days
per week).
● Representatives of departments at the IKAHIMSI (Indonesian History Student
Association) national work meeting in Rangkasbitung, Banten in May 2016.