Pratomo Adhi Nugroho

Python Developer – Surya Digital Teknologi, Semarang (Outsourced from Karisma Zona Kreatifku, Jakarta)

June 2025 – Present 

• Built an AI callbot virtual assistant to handle hotel and property reservations through voice calls.
• Integrated services including LiveKit Agent, OpenAI LLM, Deepgram (speech-to-text & text-to-speech), and Mews Hospitality API. 
• Designed and optimized conversation flows for booking, guest verification, and payment handling.
• Collaborated with a remote team to deliver reliable, AI-driven customer service experiences. 

Backend Engineer – Aplikanomic Inter Nusa, Tangerang Selatan

September 2024 – April 2025

• Designed and implemented REST APIs for HR and asset management applications, ensuring scalability and maintainability.
• Built and optimized relational databases to improve query performance and data integrity.
• Automated business workflows to streamline operations and reduce manual effort.Deployed and maintained applications on Google Cloud Platform (GCP) using Docker and Kubernetes. 

Backend Engineer – Ruang Inter Koneksi (Koneksi Group), Jakarta

October 2021 – August 2024

• Developed and maintained backend services for multiple projects including web apps, learning platforms, and payment systems.
• Built APIs for Satukelas, a digital learning platform, using Python (Flask) and MariaDB.
• Developed Konekios, a website builder for SMEs (UMKM), with PHP (Laravel) and MariaDB.
• Implemented a payment API integrated with BCA and MUFG banks using Go (Fiber) and PostgreSQL.
• Contributed to BUMN projects such as HRIS and Levy Monitoring Platform, improving enterprise workflows and compliance processes. 

Machine Learning and Backend Engineer – Protergo Siber Sekuriti, Jakarta

October 2020 – October 2021

• Built a Data Center monitoring platform that analyzed thermal images from cameras to detect temperature anomalies.
  • Developed an AI regression model to classify risk levels (0–10).
  • Implemented APIs using Python (Flask) and managed data storage with Elasticsearch.
• Designed and implemented a Security Operation Center (SOC) for one of Indonesia’s largest media companies.
  • Deployed Elastic Stack (Elasticsearch, Logstash, Kibana, Filebeats) to capture, store, and analyze logs from diverse devices.
  • Enhanced incident detection and monitoring capabilities through log analytics.
• Developed a centralized SIEM data platform to unify multiple clients’ security data.
  • Built features for analytics, reporting, and ticketing using Elasticsearch, Python (Flask), and Pandas.
  • Streamlined compliance processes and improved operational visibility across client environments.

AI Engineer – eBdesk Teknologi, Tangerang Selatan

May 2017 – October 2020

• Started as a Junior AI Engineer in the R&D team, researching Computer Vision (CV) technologies for practical applications.
• Developed prototypes for Object Detection, Face Recognition, and other CV-based solutions.
• Promoted to Senior AI Engineer, leading a small team of junior engineers to deliver applied AI projects: 
  • Automatic Attendance App using Face Recognition to capture employee presence. 
  • Traffic Monitoring Platform using Object Detection for vehicle recognition and OCR for license plate capture. 
• Contributed to transforming research into functional prototypes, accelerating the company’s product development and innovation efforts.

Bachelor of Applied Science: Computer Engineering – Politeknik Elektronika Negeri Surabaya (2012–2016)