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Jakarta
Muhammad Abdu Harahap

Muhammad Abdu Harahap

Sales & Operations Specialist

Transportasi / Logistik

Jakarta, Jakarta

Sosial

Layanan yang ditawarkan

Sales and Operations Specialist with 5+ years of experience in Indonesia’s leading shipping and logistics company. Proven track record in intermodal transport, container handling, and project cargo. Adept at client relationship building, vendor coordination and operational optimization. Successfully led initiatives that reduce costs and improved vendor performance.

Operations specialist
Sales specialist
Logistics coordinator
Customer relationship manager
Vendor coordinator
Tarif perkiraan: Rp 50.000 per jam

Pengalaman

  • PT. Salam Pacific Indonesia Lines (SPIL) – Jakarta

Operations Staff | 2024 – April 2025

- Organized logistics service activities for Class A branches including outbound and inbound operations.
- Coordinated with trucking vendors to fulfill customer delivery requests.
- Built strong customer relationships for scheduling, supplies, and administrative matters.

- Actively coordinated with Customer Service, Sales, and Operations teams to support and streamline daily container loading and unloading processes

 

  • PT. NYK SPIL Indororo (SPIL Group) – Medan, Balikpapan & Banjarmasin

Business Representative | 2021 – 2024

- Led RoRo operations on ships, ports, and at customer warehouses.
- Ensured vendors followed SOPs to minimize claims and risks.
- Increased customer satisfaction by 45% through SOP implementation.
- Achieved sales targets, maintained CRM records, and generated regular reports.
- Expanded market share and boosted branch sales by 80% on average.

  • PT. Salam Pacific Indonesia Lines – Surabaya & Ternate

Trainee | 2019 – 2020

- Rotated through company divisions every 3 months to understand business operations.
- Initiated improvement project to reduce shifting at depot and port time, cutting costs by 15%.
- Won Best Project award for the 'Vendor Dashboard' initiative to improve communication and performance with vendors.

Pendidikan

Bachelor’s Degree in Agriculture (Agribusiness)
University of Sumatera Utara | 2014 – 2018
GPA: 3.7 / 4.0
Final Project: Factors Influencing the Soybean Import Volume in North Sumatra Province – Indexed in Scopus

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