Kartika Kusumaningrum

Bantul, Yogyakarta

This professional is in active search of jobs

About me:

I have a passion for front liner, customer service, and marketing administration staff. I have basic knowledge of industrial psychology and the use of labor recruitment test instruments.I am looking for opportunities to develop my experience, skills and knowledge. Let's connect on email the.kartikadwi@gmail.com


I was graduated with a bachelor's degree in Guidance and Counseling at PGRI University of Yogyakarta with a GPA of 3.66/4.00.


Administration Marketing

Dawson Arts - Yogyakarta, ID

September 2019 to September 2021

  • Creating, printing, and recapping sales invoices
  • Collecting transactions that are past due, either directly or indirectly Serving consumers on requests, desires, and complaints about the product ordered
  • Checking orders include prices, discounts, and correct product numbers and entering them into the computer system
  • Checking the accuracy of data in orders and invoices
  • Making delivery details and order status from consumers
  • Making daily, weekly, and monthly sales reports


Frontliner - Admin Sales & Staff Ticketing

PT Asoka Tour & Travel - Yogyakarta

August 2013 to February 2015

  • Closing, up-selling, and cross-selling products for the consumers
  • Receiving and processing ticket reservations for consumers directly or indirectly
  • Providing complete information about the products need by consumers, such as schedules, ticket prices, and the type of accommodation that will use by consumers
  • Convincing consumers of the products/services that will be offered
  • Handling complaints and serving all forms of complaints submitted by consumers
  • Making sales recap, both daily, weekly, and monthly.

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