Kartika Kusumaningrum

I have a passion for front liner, customer service, and marketing administration staff. I have basic knowledge of industrial psychology and the use of labor recruitment test instruments.I am looking for opportunities to develop my experience, skills and knowledge. Let's connect on email the.kartikadwi@gmail.com

Administration Marketing

Dawson Arts - Yogyakarta, ID

September 2019 to September 2021

• Creating, printing, and recapping sales invoices
• Collecting transactions that are past due, either directly or indirectly Serving consumers on requests, desires, and complaints about the product ordered
• Checking orders include prices, discounts, and correct product numbers and entering them into the computer system
• Checking the accuracy of data in orders and invoices
• Making delivery details and order status from consumers
• Making daily, weekly, and monthly sales reports

Frontliner - Admin Sales & Staff Ticketing

PT Asoka Tour & Travel - Yogyakarta

August 2013 to February 2015

• Closing, up-selling, and cross-selling products for the consumers
• Receiving and processing ticket reservations for consumers directly or indirectly
• Providing complete information about the products need by consumers, such as schedules, ticket prices, and the type of accommodation that will use by consumers
• Convincing consumers of the products/services that will be offered
• Handling complaints and serving all forms of complaints submitted by consumers
• Making sales recap, both daily, weekly, and monthly.

I was graduated with a bachelor's degree in Guidance and Counseling at PGRI University of Yogyakarta with a GPA of 3.66/4.00.