Intan Gustiarti

I thrive on collaborating with high-performing, cohesive teams on challenging projects, particularly those with social and environmental impacts. As a leader, I prioritize recognition, transparency, and continuous learning. With 19 years of professional experience, including over 8 years specializing in User Interface and User Experience Design, I bring a wealth of knowledge and a passion for excellence to every project I undertake.

Experience

Mamikos

Product Design Manager

December 2022 - May 2024 (1 year 6 months)

Jakarta, Indonesia

Led UX research and usability testing, navigating through significant restructuring within the research team, and accomplishing 100% of the planned UX research and UT despite limited resources, resulting in enhanced product design and a seamless user experience.

Developed product design roadmaps and defined key metrics for success, fostering a clear vision and alignment across stakeholders, measured by a 80% reduction in time-to-market, achieved through leveraging agile development principles and facilitating transparent communication.

Effectively maintained high productivity and team satisfaction despite a reduction in product designer headcount, demonstrating adaptability and strong management skills. Accomplished through performance monitoring, design process improvements, and ensuring a seamless team experience.

Enhanced efficiency by enforcing quality standards, balancing workloads, and fostering collaboration. Additionally, readily available to assist and manage product designer daily tasks, allocating resources, and supporting their personal growth.

A Job Thing

Senior User Experience Designer

September 2022 - November 2022 (3 months)

My first month was spent helping the Maukerja team with the overflow audit. Additionally, I help build a file cover library to make Figma files easier to find and more efficient to document.

During the last two months, I worked closely with the Epicareer team to complete the responsive navigation of the website and re-iterate the upload resume journey with a form page built upon Epicareer's parsing technology.

Though it is a short period stint, these turned out to be the most enjoyable months of my life as a UX designer.

Style Theory

3 years 1 month

Principal Product Designer

March 2022 - August 2022 (6 months)

Develop, refine, implement, and communicate design vision and strategy with design leadership.

Engage and evangelize design thinking throughout the organization through compelling storytelling.

Champion empathy for every stakeholder of Style Theory's products and services. Ensure their needs drive our product roadmap and help determine the most effective solutions.

Engage in close collaboration with product, business, data, and engineering partners in an agile environment. Create innovative design experiences at each stage of the customer journey.

Maintain a consistent user experience across the entire product. Manage all project's design cycle, taking responsibility for every design process.

Analyzing existing products and making improvement recommendations. Interviewing and assessing job candidates and onboarding new hires. Overseeing the work of the design team and providing performance-related feedback. Develop the performance of the entire design team.

Product Design Lead

March 2021 - February 2022 (1 year)

Jakarta, Indonesia

As a Product Design Lead, I am responsible for user-centered design, managing the Product Design team, and working directly on projects. I work collaboratively to solve problems with developers, operations, businesses, and our customer base.

Product Designer

August 2019 - March 2021 (1 year 8 months)

Jakarta, Indonesia

Re-imagining the Fashion Consumption experience from the ground up. Elevate design thinking within the organization.

Help users understand the unfamiliar concept of fashion rental in Southeast Asia.

Understand the market and the users and push for user-centered and data- driven iterations.

Work with a collaborative environment and solve problems with developers, operations, business, and most importantly, the users.

PT. Asia Quattro Net

8 years

UI & UX Designer

April 2015 - August 2019 (4 years 5 months)

Jakarta, Indonesia

Conceive and conduct user research, interviews, and surveys, and translate them into sitemaps, wireframes, and prototypes. Create a great user experience by designing the overall functionality and iterating upon it.

Visual Art & Content Management

April 2013 - August 2019 (6 years 5 months)

Jakarta, Indonesia

Collaborate with product management and development to define and implement innovative solutions for the product direction, visuals, and experience.

Execute all visual design stages from concept to final hand-off to the developer.

Conceptualize original ideas that bring simplicity and user-friendliness to complex design roadblocks.

Create, improve, and maintain content to achieve business goals.

Support Associate

September 2011 - April 2013 (1 year 8 months)

Jakarta, Indonesia

Work collaboratively with Project Managers for a wide range of Telecommunication and IT projects. Tasks include but are not limited to:

- Technical Writing

- Documentation

- Project Management

- Product Testing

- Administrative Support

Linking Asia 21

Social Media Manager / Project Assistant

February 2011 - September 2011 (8 months)

Singapore (Remote)

Social Media Manager reports to and works with the director to maintain company presence on the internet. I was responsible for organizing, developing, and leading the company's website content and initiatives in support of and in alignment with brand objectives, usage, and content integrity.

Project Assistant provides administrative support, included internet research, report writing, and correspondence.

Santos Ltd

IT Admin Assistant

September 2006 - January 2008 (1 year 5 months)

Responsibilities are asset management, desktop support, and secretarial duties. Among the asset management tasks are IT procurement and IT contract management.

Garuda Indonesia

Flight Attendant for Hajj Season

February 2001 - February 2005 (4 years 1 month)

Jakarta; Balikpapan; Banda Aceh; Ujung Pandang; Batam.

I took this seasonal job during the third year of my college. The position of Cabin Crew Member with Garuda Indonesia hajj flights was demanding but exciting. It required high personal standards and excellent customer service skills.

Education

Universitas Gunadarma

S.kom, Computer Science · (1998 - 2005)

SMUN 49 Jakarta Selatan

Highschool Degree, Science · (1996 - 1998)