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engineering Freelancer

About me:

My name is Henki Subiantoro.  I am now 40 years old. I completed my Bachelor of Sistem Information from Bunda Mulia University.

Education:

1999-2003                                               Bunda Mulia University Majoring System Information

1996-1999                                               SMUK Bethel (Senior High School)

                     

Experience:

January 2001-June 2003  As Computer Lab Assistant at Bunda Mulia University

-  Helpdesk system and programs

-  Asst students in study

July 2003-February 2004  As IT Junior at PT. Prammasindo Mitra Pratama

-  Working both under own intiative and as part of a small team to troubleshoot IT issues through their helpdesk system

-  Providing direct support to end users accros a variety of platforms

-  Daily network monitoring, baclup

-  Server OS,hardware, programs installation

-  Hardware maintenance tasks

June 2004-May 2014  As IT Senior at PT. Puri Agung Management Services

-  Troubleshoot and resolve all incidents and requests by agreed

-   Assist users to make more effective use IT systems, products and servicess, advising known solutions where applicable

-   Monitor open incidents and keep users informed progress

-   Report on-going problems and issues requiring escalation to the General Manager

-   Work Accordance with documented policies and procedures, and where appropriate suggest additional procedures or revision of existing procedures if required

-  Assist with major incident handling as required

-  Training programs to users

-  Develop Programs

June 2014-November 2018                     Free lance at PT. Gading Management Services, PT. Graha Persada  Propertindo, PT. Cahaya Baru Reality, PT. Gading Elok Permai.  

 -  Develop programs by request

 -  Maintenance Hardware(Server,Pcs, laptops and Network)

 -  Training Users program

 January 2019-Present  PT. Maybank.

  -  Develop programs SAS by request

  -  Make a report every month to all principals

  -  Testing UAT BO/FO Production Supply Chain

  -   Monitoring B2B Admin

 

                                                              

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