Gilang Ahmad Riva'i

Gilang is a fast learner and always believes there is a new thing he can learn and explore. Adaptive and easy to collaborate with new teamwork together.

Experienced in Marketing Communication helped me create end-to-end marketing communication plans, create marketing plans, create communication materials, create and schedule content, build brand engagement, do event management, project management, and engage with stakeholders.

Gilang is also interested in marketing communication, digital marketing, product management, UI/UX Design, and project management.

Jr. Data Processing (March '22 - Now) - PT Pertamina (Persero)

• Solving problems faced by consumers of VVIP services used, be it Cash Cards, Corporate Credit Cards, or Digital Travel Management,
• Escalate the issues that require assistance from other departments,
• Follow up on raised issues and make outbound calls to inform the consumers,
• Make notes for all call logs and messages sent in the internal system,
• Attend training sessions for each service to improve skills.

Marketing Communication (November ‘19 - November ’21) - PT Astra Graphia Information Technology

• Arrange an end-to-end marketing communication plan; create a campaign concept, goals campaign, communication channel & material, and evaluate the campaign.
• Responsible for maintaining relationships with stakeholders, engaging affiliate partners, and making customer acquisitions.
• Creating communication material for publication and promotion purposes; article, banner, newsletter, presentation deck, poster, and video.
• Operate Email Marketing using Insider platforms, and send the newsletter to inform updates about the product and give promotion information.
• Make content for social media and websites for brands.
• Involved in event management for brand activation.
• Make a schedule and content planning for publication and promotion,

UI/UX Designer (June ‘22 - November ’21) - PT Astra Graphia Information Technology

• Responsible for making design and features improvements,
• Doing customer research to get user requirements and usability testing to validate solution provided,
• Creating prototype based on user needs and validate that solution to users before development,
• Apply the Design Thinking method for product development,
• Collaborate with stakeholders,

Graduated from Bakrie University for Bachelor of Communication with Concentration Marketing Communication.